Love Family Heart Metal Charm
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Standard | Free shipping on orders over $50($6 on orders below $50)
· Estimated delivery within 7-15 business days.
DHL/Fedex Express | $28 for all orders
· Estimated delivery within 3-7 business days.
* Please note that the time frame mentioned above doesn't include production time.
Please allow 3-5 business days for orders to be processed, packaged and dispatched from our warehouses in USA or Asia.
Custom Duties And Taxes
In most cases, customs fees do not apply. In some rare cases(Like EU orders*), you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).Unfortunately,Bamoer has no control over these charges and we can't tell you what the cost would be, as custom policies and import duties vary widely from country to country.
*EU orders: Please note that all orders entering European countries after Brexit are now subject to custom and duty charges.
Returns And Exchanges
Need a different size, color, or pattern? Have a hassle-free exchange as long as it is in stock.
Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact.
Send the returned purchase to our customer service center. We will issue a refund to your original payment method within 3 days.
Purchase can be returned or exchanged within 30(30 days or more) days from the receipt date.
Try to avoid contact with water (especially swimming pools) as this can reduce the lifespan of your jewelry. However, if you do forget to take off your jewelry in the shower, don't worry, just simply dry the jewelry with a cloth so that all moisture is removed. Be careful and avoid exposure to perfumes, hair products, lotions, soaps, oils and household chemicals. Always remove jewelry before exercising or cleaning.
Sterling silver can be cleaned with a sterling silver polishing cloth. Avoid chlorine water and rubbing with paper products, which can scratch the silver. Store pieces in a cool dry place away from light and air to prevent excess tarnishing. We recommend using the sterling silver-specific liquid jewelry cleaner. For pieces containing stones, pearls and crystals, we recommend using the polishing cloth only, as the liquid can damage some stones.
Gold Plated Sterling Silver
Always separate from other jewelry to prevent scratching and remove before showering or cleaning. Polish gently using a yellow gold-specific polishing cloth.
Caring for Plated Jewelry
Due to the nature of plated jewelry, we suggest following these guidelines to maintain your piece.
Scented products such as perfumes, colognes and lotions contain chemicals that can react with plating and discolor or fade jewelry. Body chemistry and moisture can also affect a plated piece – a high skin PH balance will greatly speed up wear on a plated item.
Plated jewelry should never be worn during activities that involve water such as showering or pool/beach activities as chlorine and saltwater will affect the plating. When removing jewelry for these purposes be sure to store it in a dry area. Friction or contact with a hard surface can produce scratches or wear to the piece.
If necessary, use warm water with a mild, fragrance-free soap to clean plated items. Gently pat dry with a clean cotton or microfiber cloth. Most jewelry cleaners contain chemical elements that will slowly wear and fade plating over time.
Following these steps will help ensure the longevity of your jewelry!
If you have any additional questions regarding product care, please send an e-mail to email@example.com